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⚖️ Legal Agreement
📜 Terms of Use
🛡️ Your Rights
Legal & Compliance

Terms of Service Our Agreement with You

Welcome to Bet Softnets. These terms govern your use of our services, website, and products. Please read them carefully as they form a legally binding agreement between you and Bet Softnets.

📅 Effective Date: March 27, 2026
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By using our services, you agree to these Terms of Service. If you do not agree with any part of these terms, please do not use our services.
Quick Overview

Key Terms at a Glance

Acceptance

Using our services means you agree to be bound by these terms.

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Eligibility

You must be at least 18 years old to use our services.

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Service Use

Guidelines for proper use of our software and services.

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Payments

Clear terms about fees, subscriptions, and refunds.

Intellectual Property

We retain rights to our software; you retain rights to your content.

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Prohibited Activities

Actions that are not allowed on our platform.

1.

Agreement to Terms

These Terms constitute a legally binding agreement between you, whether personally or on behalf of an entity ("you"), and Bet Softnets ("we", "us", "our"), concerning your access to and use of the Services. By creating an account, accessing, or using the Services, you acknowledge that you have read, understood, and agree to be bound by all of these Terms.

Supplemental terms and conditions may apply to specific Services, such as software development agreements, network infrastructure contracts, or healthcare technology implementations. Any such supplemental terms will be provided to you at the time of engagement and become part of this Agreement.

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Important: If you are entering into this Agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

2.

Eligibility

By using our Services, you represent and warrant that:

  • You are at least 18 years of age or the age of majority in your jurisdiction
  • You have the full power and authority to enter into this Agreement
  • You are not located in a country that is subject to U.S. government embargo or that has been designated as a "terrorist supporting" country
  • You are not on any U.S. government list of prohibited or restricted parties
  • You will comply with all applicable laws and regulations in your use of the Services

If you are using the Services on behalf of an organization, you represent that the organization is duly organized and validly existing under applicable laws.

3.

Account Registration and Security

3.1 Account Creation

To access certain features of our Services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3.2 Account Responsibility

You are solely responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use or security breach
  • Ensuring that your use of the Services complies with these Terms

3.3 Account Security

We implement security measures to protect your account, but we cannot guarantee absolute security. You are responsible for using strong passwords and enabling multi-factor authentication where available. We are not liable for any loss or damage arising from your failure to protect your account.

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Security Alert: Never share your password with anyone. Bet Softnets will never ask for your password via email or phone.

4.

Description of Services

Bet Softnets provides a range of technology solutions including but not limited to:

💻 Software Development
  • Custom software development
  • Mobile and web applications
  • API integration and development
  • Legacy system modernization
🌐 Network Solutions
  • Network infrastructure design
  • Cybersecurity services
  • Cloud architecture
  • Network monitoring and maintenance
🏥 Healthcare Technology
  • HIPAA-compliant solutions
  • Electronic Health Records (EHR) integration
  • Telemedicine platforms
  • Healthcare data analytics
📊 Professional Services
  • Technology consulting
  • Project management
  • Training and documentation
  • Ongoing support and maintenance

Specific service descriptions, deliverables, and timelines will be detailed in separate Statements of Work (SOWs) or project agreements that incorporate these Terms by reference.

5.

Fees, Payments, and Subscriptions

5.1 Fees

You agree to pay all fees, charges, and taxes associated with your use of the Services. Fees are non-refundable except as expressly provided in these Terms or required by applicable law.

5.2 Payment Terms

  • Invoicing: Fees will be invoiced as specified in your agreement or SOW
  • Payment Methods: We accept major credit cards, wire transfers, and other methods as indicated
  • Late Payments: Late payments may incur interest at 1.5% per month or the maximum rate permitted by law
  • Taxes: You are responsible for all applicable sales, use, VAT, and similar taxes

5.3 Subscriptions

For subscription-based Services:

  • Subscriptions automatically renew unless canceled before the renewal date
  • You may cancel your subscription at any time through your account settings
  • No refunds or credits for partial subscription periods
  • We reserve the right to change subscription fees with 30 days notice

5.4 Project-Based Fees

For fixed-price projects:

  • Payment schedules will be outlined in the SOW or project agreement
  • Milestone payments are due upon acceptance of deliverables
  • Additional work outside scope may incur additional fees

6.

Intellectual Property Rights

6.1 Our IP

The Services, including all software, code, designs, text, graphics, logos, and other content provided by Bet Softnets, are owned by us or our licensors and are protected by copyright, trademark, patent, and other intellectual property laws. You may not:

  • Copy, modify, or create derivative works of our Services
  • Reverse engineer, decompile, or disassemble our software
  • Remove or alter any proprietary notices
  • Sublicense, rent, or lease any part of our Services

6.2 License to Use

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for their intended purpose. This license does not include any resale or commercial use of the Services.

6.3 Ownership of Deliverables

For custom development projects:

  • Custom Code: Upon full payment, you own the custom code developed specifically for you, excluding our pre-existing intellectual property and tools
  • Pre-existing Materials: We retain all rights to our pre-existing libraries, frameworks, and tools
  • License to Pre-existing IP: We grant you a perpetual, royalty-free license to use any of our pre-existing IP incorporated into deliverables
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Open Source: Some of our Services may include open-source software. Your use of such components is subject to the terms of their respective open-source licenses.

7.

User Content

7.1 Your Content

You retain all ownership rights to any content, data, or materials you submit, post, or display on or through the Services ("User Content"). By submitting User Content, you grant us a worldwide, royalty-free, non-exclusive license to host, store, and use your User Content solely to provide and improve the Services.

7.2 Your Responsibilities

You are solely responsible for your User Content. You represent and warrant that:

  • You own or have the necessary rights to your User Content
  • Your User Content does not violate any third-party rights
  • Your User Content complies with applicable laws and these Terms
  • Your User Content is not harmful, offensive, or illegal

7.3 Healthcare Data

If you provide protected health information (PHI) as part of our healthcare technology services:

  • We will comply with HIPAA requirements and any Business Associate Agreement (BAA) in place
  • You are responsible for obtaining all necessary patient consents and authorizations
  • We will use PHI only as permitted by the BAA and applicable law

7.4 Data Backup

While we implement data protection measures, you are responsible for maintaining backups of your important data. We are not liable for any loss or corruption of your User Content.

8.

Acceptable Use Policy

You agree not to use the Services in any way that:

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Violates Laws: Engage in any illegal activity or violate any applicable laws
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Harmful Content: Transmit harmful, offensive, or inappropriate content
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Infringes Rights: Infringe upon intellectual property or privacy rights
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Malicious Activity: Introduce viruses, malware, or harmful code
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Spam: Send unsolicited communications or spam
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Interfere: Interfere with or disrupt the integrity of the Services
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Unauthorized Access: Attempt to gain unauthorized access to our systems
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Scraping: Use bots or scrapers to extract data without permission

We reserve the right to investigate and take appropriate action against any violation of this Acceptable Use Policy, including suspending or terminating your access to the Services.

9.

Third-Party Links and Services

Our Services may contain links to third-party websites or services that are not owned or controlled by Bet Softnets. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that:

  • We are not responsible for the availability of such external sites or resources
  • We do not endorse and are not liable for any content, advertising, products, or materials on third-party sites
  • Your use of third-party websites is at your own risk and subject to their terms

We encourage you to review the terms and privacy policies of any third-party websites you visit.

10.

Termination

10.1 Termination by You

You may terminate your account or stop using the Services at any time. For subscription services, termination will be effective at the end of your current billing period.

10.2 Termination by Us

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including without limitation:

  • Breach of these Terms
  • Violation of applicable laws
  • Non-payment of fees
  • Fraudulent or illegal activity
  • Request by law enforcement or government agency

10.3 Effect of Termination

Upon termination:

  • Your right to access the Services will immediately cease
  • We may delete your data unless required by law to retain it
  • Provisions that by their nature should survive termination shall survive (including IP, indemnification, liability limitations)
  • Outstanding payment obligations become immediately due

10.4 Data Export

Prior to termination, you may request export of your data. We will provide your data in a commonly used format within 30 days, subject to payment of any outstanding fees.

11.

Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, BET SOFTNETS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
  • WARRANTIES THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR VIRUS-FREE
  • WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT
  • WARRANTIES THAT DEFECTS WILL BE CORRECTED

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM US OR THROUGH THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

Note: Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

12.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BET SOFTNETS, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR:

  • ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
  • DAMAGES FOR UNAUTHORIZED ACCESS, ALTERATION, OR LOSS OF YOUR CONTENT
  • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF:

  • THE AMOUNT YOU PAID US DURING THE 12 MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY, OR
  • $100 (ONE HUNDRED DOLLARS) IF YOU HAVE NOT HAD ANY PAYMENT OBLIGATIONS
Exceptions: Nothing in these Terms shall exclude or limit our liability for:
  • Death or personal injury caused by our negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded or limited by applicable law

13.

Indemnification

You agree to defend, indemnify, and hold harmless Bet Softnets, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:

  • Your access to or use of the Services
  • Your User Content
  • Your violation of these Terms
  • Your violation of any third-party rights, including intellectual property or privacy rights
  • Your violation of any applicable laws or regulations

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with us in asserting any available defenses.

14.

Governing Law and Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.

14.2 Dispute Resolution

Any dispute arising out of or relating to these Terms or the Services shall be resolved through the following process:

1
Informal Resolution: Before filing any claim, you agree to attempt to resolve the dispute informally by contacting us at legal@betsoftnets.com. We will attempt to resolve the dispute within 30 days.
2
Binding Arbitration: If the dispute cannot be resolved informally, it shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in San Francisco, California.
3
Class Action Waiver: You agree to resolve disputes with us on an individual basis and waive any right to participate in class actions, class arbitrations, or representative actions.
4
Exceptions: Either party may seek injunctive relief in court to protect intellectual property rights or in cases of unauthorized access.

15.

Changes to Terms

We reserve the right to modify or replace these Terms at any time. Material changes will be effective:

  • 30 days after we provide notice (for existing users)
  • Immediately upon posting (for new users)

We will notify you of material changes by:

  • Posting the updated Terms on this page with a new effective date
  • Sending an email notification to the address associated with your account
  • Displaying a prominent notice on our website

By continuing to access or use our Services after revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, you must stop using the Services.

16.

Contact Information

If you have any questions about these Terms, please contact us:

📞
📮
Mail:
Bet Softnets
Attn: Legal Department
Hawassa
Sidama
Ethiopia
⚖️
Legal Notice:
For legal notices only:
info@merkatomarket.com
EU Representative for Legal Matters

Bet Softnets Europe B.V.
Attn: Legal Representative
Herengracht 449, 1017 BR Amsterdam
Netherlands
Email: info@merkatomarket.com

Our Standards

Legal & Compliance

⚖️
Legally Binding
🌍
International
📝
SOW Integration
🏛️
California Law
🔄
Evergreen Terms
🔒
Confidentiality
Common Questions

Terms FAQ

What happens if I don't pay on time?

Late payments may result in suspension of services and accrual of interest at 1.5% per month. We will provide notice before suspending services.

Who owns the code you develop for me?

Upon full payment, you own the custom code developed specifically for you. We retain rights to our pre-existing tools, libraries, and frameworks.

Can I cancel my subscription anytime?

Yes, you can cancel at any time through your account settings. Cancellation takes effect at the end of your current billing period with no refunds for partial periods.

What are your data backup policies?

We perform regular backups but recommend you maintain your own backups. We are not liable for data loss. Specific backup terms may be detailed in your SOW.

Do you offer service level agreements (SLAs)?

Yes, SLAs can be included in enterprise agreements. Standard terms include 99.9% uptime for hosted services and defined response times for support.

How do I report a terms violation?

Report violations to legal@betsoftnets.com. We investigate all reports and take appropriate action, which may include account termination.

Questions About Our Terms?

Our legal team is available to answer your questions about these terms or discuss custom agreements.